Privacy Policy
Last updated: August 28, 2026
Potomac Garage Door Services ("we," "us," or "our") respects your privacy. This policy explains what information we collect through this website, how we use it, and the choices you have.
Information We Collect
When you submit a form on this website (for example, requesting an estimate or contacting us), we collect the information you provide, which may include your name, email address, phone number, service address or location, the type of service you need, and any details you enter about the problem. We do not require you to create an account or provide payment information through this website.
Like most websites, we may also automatically collect basic technical information such as your browser type, device type, and pages visited, through standard web server logs and analytics tools.
How We Use Information
We use the information you submit to respond to your request, schedule and perform garage door repair service, communicate with you about your appointment, and improve this website. We do not use your information for automated decision-making that affects your legal rights.
How We Share Information
We do not sell your personal information. We may share information with the technician assigned to your service request and with service providers that help us operate this website or process form submissions (such as our website hosting and form-notification provider). These providers are only permitted to use your information to help us provide our services.
Cookies and Analytics
This website may use cookies or similar technologies to support basic site functionality and to understand how visitors use the site. You can control cookies through your browser settings, though disabling them may affect how parts of the site function.
Data Retention
We retain the information you submit for as long as reasonably necessary to respond to your request, provide service, and meet our recordkeeping and legal obligations.
Your Choices
You may contact us at any time to ask what information we have on file for you, to request a correction, or to request that we delete information that we are not otherwise required to keep.
Children's Privacy
This website is intended for adults seeking home repair services and is not directed to children under 13. We do not knowingly collect information from children.
Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.
Contact Us
If you have questions about this Privacy Policy or how your information is handled, call us at 240-512-9778 or reach out through our contact page.